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At Roeckl Equestrian Gear Shop (“we,” “us,” or “our”), we value the trust our equestrian community places in us when purchasing premium riding equipment. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ridingbootsoffers.com.

1. Information We Collect

We collect information to provide better services to all our riders and customers:

  • Personal Information: When you make purchases of riding gloves, helmets, boots, or safety vests, we collect your name, email address, shipping address, payment information, and contact details.
  • Transaction Data: Details about payments to and from you and other details of products you’ve purchased from us.
  • Technical Data: Internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types, operating system, and other technology on the devices you use to access our website.
  • Usage Data: Information about how you use our website, products, and services including the full Uniform Resource Locators (URL) clickstream to, through and from our site.

2. How We Use Your Information

We use your information with the same care we put into crafting our equestrian products:

  • To process and fulfill your orders for riding gear
  • To communicate about your orders, including shipping confirmations and customer service
  • To improve our website, products, and customer service
  • To prevent fraud and enhance payment security (particularly important for international transactions)
  • To send marketing communications (only if you’ve opted in)
  • To comply with legal obligations

3. Data Sharing and Disclosure

We share your information only when necessary, with the same discretion we apply to selecting our premium equestrian products:

  • Service Providers: We share information with third parties who perform services on our behalf (payment processors, shipping carriers, IT services).
  • Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities.
  • Business Transfers: In connection with any merger, sale of company assets, or acquisition.

We do not sell your personal information to third parties.

4. International Data Transfers

As we serve equestrians globally (excluding Asia and select remote regions), your information may be transferred to and maintained on computers located outside of your country. We ensure all transfers comply with applicable data protection laws.

5. Data Security

We protect your data with the same commitment to safety as our riding helmets and safety vests:

  • 256-bit SSL encryption for all transactions
  • PCI-DSS compliant payment processing
  • No storage of complete payment details on our servers
  • Regular security assessments of our systems

6. Your Rights

Depending on your location, you may have rights including:

  • Access to your personal information
  • Correction of inaccurate information
  • Deletion of your personal data
  • Restriction or objection to processing
  • Data portability
  • Withdrawal of consent (where applicable)

To exercise these rights, please contact us at [email protected].

7. Cookies and Tracking Technologies

Like most equestrian gear websites, we use cookies and similar tracking technologies:

  • Essential Cookies: Necessary for the website to function (e.g., shopping cart functionality)
  • Analytics Cookies: Help us understand how riders use our site to improve our services
  • Marketing Cookies: Used to show relevant ads for equestrian gear (only with your consent)

You can control cookies through your browser settings. Disabling cookies may affect your shopping experience.

8. Children’s Privacy

Our website is not directed to children under 16. We do not knowingly collect personal information from children under 16.

9. Changes to This Policy

We may update this policy occasionally, just as we update our product line to meet riders’ evolving needs. We’ll notify you of significant changes by posting the new policy on our site.

10. Contact Us

For questions about this policy or your personal data, contact our rider-experienced team:

Roeckl Equestrian Gear Shop
4976 Steve Hunt Road
Miami, US 33169
Email: [email protected]

From our Miami headquarters to your stable, we’re committed to protecting your privacy as carefully as we craft our equestrian gear.