At Roeckl Equestrian Gear Shop, we understand that when you order premium riding equipment, you want it delivered with the same care and efficiency you bring to your equestrian pursuits. That’s why we’ve designed a global delivery system that combines speed, reliability, and affordability to serve riders across the world (excluding Asia and select remote regions).

Rider’s Note: All orders are processed within 1-2 business days from our Miami headquarters. Processing time may be slightly longer during peak seasons or major sales events.

Your Shipping Options

Standard Shipping – $12.95

  • Carriers: DHL or FedEx
  • Delivery Time: 10-15 business days after dispatch
  • Best for: Riders who need their gear quickly for upcoming competitions or training sessions
  • Tracking: Full tracking provided from dispatch to delivery

Free Standard Shipping (Orders over $50)

  • Carrier: EMS
  • Delivery Time: 15-25 business days after dispatch
  • Best for: Budget-conscious riders planning ahead for their seasonal gear needs
  • Tracking: Basic tracking available

What Our Riders Should Know

We ship worldwide to most locations (excluding Asia and select remote regions) to bring premium equestrian gear to your stable door. Our shipping partners are carefully selected to ensure your riding gloves, helmets, boots, and safety vests arrive in perfect condition.

For our competitive riders: During show seasons, we recommend opting for Standard Shipping to ensure your performance gear arrives with time for proper fitting and break-in.

For parents of young equestrians: Our free shipping option makes it easier to manage the frequent gear updates growing riders require, without additional transportation costs.

After Your Gear Arrives

We stand behind every product in our collection. If your equestrian gear doesn’t meet your expectations:

  • Returns are accepted within 15 days of receipt
  • Items must be in original, unworn condition with all tags attached
  • Return shipping costs are the responsibility of the customer

Pro Tip: When trying on riding boots or helmets, do so on clean surfaces to maintain return eligibility. Safety gear like vests should only be tried on over clothing.

Have Questions About Your Order?

Our customer service team, comprised of fellow riders, understands the importance of timely delivery when you’re preparing for competitions or simply eager to hit the trails. Contact us at [email protected] for any delivery inquiries.

From our Miami headquarters to your riding arena, we’re committed to delivering equestrian excellence with every shipment. Ride with confidence knowing your premium gear is on its way.

Ride with Roeckl.